Page 287 - Successful Onboarding

268 • Endnotes

Chapter 3

1. Names in this example have been changed to protect the interests of the real
client in which these events occurred.
2. Procter & Gamble as part of its submission and winning of KM World’s 2009
KM Reality Award (for Knowledge Management solution implementation).
3. Frank Rose. The End of Innocence at Apple. Wired, April 24, 2009.
4. John P. Kotter. Leading Change: Why Transformation Efforts Fail. Harvard
Business Review, January 2007.
5. Ram Charan. Home Depot’s Blueprint for Cultural Change. Harvard Busi-
ness Review, April 2006.
6. Entry posted by this new hire on his personal blog, 2009.
7. ASTD 2008 BEST Award. T D, October 2008.

Chapter 4

1. Del Jones. Best Friends Good for Business. USAToday.com, November 30, 2004.
2. Rodd Wagner and Gale Muller. Power of 2: How to Make the Most of Your
Partnerships at Work and Life. New York: Gallup Press, 2009, p. 4.
3. Jason Lehrer. The Buddy System. Wired, 17(10), September 12, 2009.
4. Best Buy’s corporate headquarters features “the Hub,” a large (215,000 sq. ft.)
area.
5. Mercer Delta Consulting. Executive Onboarding Research Report, 2006.
6. Mercer Delta Consulting. Executive Onboarding Research Report, 2006.
7. Amy Lyman. Building Trust by Welcoming Employees. A Report from the
Great Place to Work Institute, Inc., 2007.
8. Amy Lyman. Building Trust by Welcoming Employees. A Report from the
Great Place to Work Institute, Inc., 2007.
9. ASTD BEST Awards 2008. T D, October 2008, 73.
10. Martin Lamonica. IBM Breaks Ground in Second Life. CNET News,
October 19, 2006.
11. Amy Lyman. Building Trust by Welcoming Employees. A Report from the
Great Place to Work Institute, Inc. (2007).