Page 479 - The Creative Training Idea Book Inspired Tips and Techniques for Engaging and Effective Learning
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lucas index  11/20/02  1:44 PM  Page 468
                    468   Index
                    Networking                                   Persons with disabilities, 107–114
                      and small groups, 210–211                   accommodation of physical environment, 109,
                      trainer facilitation of, 146                  113–114
                    Neurolinguistic programming (NLP), 324        appropriate terms used for, 107
                    Noise, minimizing in learning environment, 173–174  general tips, 108–109
                    Nominal group techniques, and creative decision-  hearing disabilities, 111–112
                        making, 53                                mobility disabilities, 112–113
                    Nonverbal communication                       sight disabilities, 109–110
                      commonly used cues/gestures, 101           Pessimists, type of learner, 356
                      and culturally diverse participants, 100–101  Planning. See Trainer preparation
                      eye positions, 341                         Plants, in learning environment, 177–178
                      importance of, 337–339                     Play Dough, 200
                    Nutrition, and learning, 11                  Playing cards, for grouping participants, 219
                                                                 Pocket guides, as job aid, 278
                    Observation, learner needs-assessment, 86, 94  Political correctness, 322
                    Odors, and mental processing, 179–180        Positive self-affirmations, 75
                    Opaque projectors, 298                       Posters, 292–293
                    Open-ended questions                          customization of, 293
                      and active training, 238                    as job aid, 278
                      and creative decision-making, 55            software tool, 297–298
                      and culturally diverse participants, 100   Post-tests, learner needs-assessment, 93
                      meaning of, 335                            Pre-class assignments, 121–130
                    Optical illusions, and creativity enhancement, 65–66  Pre-tests, learner needs-assessment, 87
                    Optimism, and brain, 11                      Projectors
                    Organizational culture, and creativity inhibition,  opaque projectors, 298
                        71–72                                     overhead projectors, 298–306
                    Overhead projectors, 298–306                 Props, 202–203
                      accessories, 302–305                       Public speaking
                      for copying images, 286–287                 facing audience, 342
                      graphics used with, 301                     highlighting notes, 344
                      leaving on between transparencies, 301–302  practice method, 333–334
                      placement in room, 184                      stage fright, 329–334
                      revelation technique, 301                   vocal style, 327–329
                      tips for use, 299–300                       See also Communication
                      transparency design, 300–301               Puzzles, pre-class activity, 124–125
                      transparency overlays, 303–304
                                                                 Questioning, 334–337
                    Pantographs, 288                              closed-ended questions, 335
                    Participant teaching, as active training method, 239  open-ended questions, 335
                    Party materials, 200–202                      questioning techniques, 336
                    Party props, for grouping participants, 220–221  questions to avoid, 335
                    Peer coaching                                 student exercise, 336–337
                      as active training method, 239             Questionnaires
                      for interim review, 254                     learner needs-assessment, 93–94
                    Peer pressure, for modifying behavior, 251    post-session customer questionnaire, 393–394
                    Pencils                                       post-session learner questionnaire, 392
                      giant pencils, 290
                      for grouping participants, 216–217         Real-life experiences
                    Performance reports, learner needs-assessment, 95  and creative decision-making, 55
                    Personal paradigms, and creativity, 58        and learning, 55
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