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we learn that one project will primarily improve quality, another cost, and another
                    schedule.
                            Table 14. Throughput Priority of CTx Projects That Affect the Constraint

                           Project                              Discussion
                            Type
                            CTQ      Any unit produced by the constraint is especially valuable because, if it is
                                     lost as scrap, additional constraint time must be used to replace it or
                                     rework it. Since constraint time determines throughput (net profit of the
                                     entire system), the loss far exceeds what appears on scrap and rework
                                     reports. CTQ projects at the constraint are the highest priority.
                            CTS      CTS projects can reduce the time it takes the constraint to produce a unit,
                                     which means that the constraint can produce more units. This directly
                                     impacts throughput. CTS projects at the constraint are the highest priority.

                            CTC      Since the constraint determines throughput, the cost of the constraint
                                     going down is the lost throughput of the entire system. This makes the
                                     cost of constraint downtime extremely high. The cost of operating the
                                     constraint is usually miniscule by comparison. Also, CTC projects often
                                     have an adverse impact on quality or schedule. Thus, CTC projects at the
                                     constraint are low priority.

                    Does this new information help? Definitely! Take a look at Table 14 to see how this
                    information can be used. Projects in the same priority group are ranked according to
                    their impact on throughput.
                    The same thought process can be applied to process steps before and after the
                    constraint. The results are shown in Table 15.
                                     Table 15. Project Throughput Priority vs. Project Focus


                                                  Focus of Six Sigma Project
                                                           Before the         At the         After the

                          CTx:                             Constraint       Constraint      Constraint
                       Characteristic   Quality (CTQ)
                    addressed is critical
                                       Cost (CTC)
                           to…
                                       Schedule (CTS)

                          Low throughput priority.
                           Moderate throughput priority.

                          High throughput priority.
                    Note that Table 15 assumes that projects before the constraint do not result in problems
                    at the constraint. Remember: impact should always be measured in terms of
                    throughput. If a process upstream from the constraint has an adverse impact on


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