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projects should be identified using very specific rules. According to Eliyahu M.
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                    Goldratt, the rules are:
                        1.  Identify the system’s constraint(s). Consider a fictitious company that produces
                           only two products, P and Q. The market demand for P is 100 units per week and
                           P sells for $90 per unit. The market demand for Q is 50 units per week and Q
                           sells for $100 per unit. Assume that A, B, C, and D are workers who have
                           different, noninterchangeable skills and that each worker is available for only
                           2,400 minutes per week (eight hours per day, five days per week). For
                           simplicity, assume that there is no variation, waste, etc. in the process. This
                           process has a constraint, worker B. This fact has profound implications for
                           selecting Six Sigma projects.

                                        Figure 37. A Simple Process with a Constraint


                                                                    Q
                                                       P
                                                                  $100U /
                                                      $90/U

                                                                 50U/W k
                                                    00
                                                    1U/W k
                                    c r Puhae s
                                                       D            D
                                      t
                                      Pa
                                      r
                                                                  n
                                                                  i
                                                                  U
                                                     15 m / i U  5 m
                                                                  /
                                                     n
                                      $5U /
                                                 C           C            B
                                              U
                                              n/
                                              10 m i       5 m         15m U / i
                                                           n
                                                           i
                                                           /
                                                                       n

                                                           U
                                                 A           B            A
                                                           U
                                                                       n

                                                           i
                                                           /
                                                           n

                                              U
                                              n/
                                              15 m i       15m         10m i / U
                                                1
                                               RM           RM2         RM3
                                               $20/U       $20/U        $20/U
                        2.  Decide how to exploit the system’s constraint(s). Look for Six Sigma projects that
                           minimize waste of the constraint. For example, if the constraint is the market
                           demand, then we look for Six Sigma projects that provide 100% on-time
                           delivery. Let’s not waste anything! If the constraint is a machine, focus on
                           reducing setup time, eliminating scrap, and keeping the machine running as
                           much as possible.
                        3.  Subordinate everything else to the above decision. Choose Six Sigma projects to
                           maximize throughput of the constraint. After completing step 2, choose projects
                           to eliminate waste from downstream processes; once the constraint has been
                           utilized to create something, we don’t want to lose it due to some downstream
                           blunder. Then choose projects to ensure that the constraint is always supplied
                           with adequate nondefective resources from upstream processes. We pursue
                           upstream processes last because by definition they have slack resources, so

                    4
                     Eliyahu M. Goldratt, The Haystack Syndrome: Sifting Information Out of the Data Ocean, North River Press,
                    Great Barrington, MA, 1990, pp. 59-63.
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