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9 - PROJECT HUMAN RESOURCE MANAGEMENT

9.3.2.7 Personnel Assessment tools

Personnel assessment tools give the project manager and the project team insight into areas of strength and
weakness. These tools help project managers assess the team preferences, aspirations, how they process and
organize information, how they tend to make decisions, and how they prefer to interact with people.

Various tools are available such as attitudinal surveys, specific assessments, structured interviews, ability
tests, and focus groups. These tools can provide improved understanding, trust, commitment, and communications
among team members and facilitate more productive teams throughout the project.

9.3.3 develop Project team: outputs

9.3.3.1 team Performance Assessments

As project team development efforts such as training, team building, and colocation are implemented, the
project management team makes formal or informal assessments of the project team’s effectiveness. Effective
team development strategies and activities are expected to increase the team’s performance, which increases
the likelihood of meeting project objectives. Team performance assessment criteria should be determined by all
appropriate parties and incorporated in the Develop Project Team inputs.

The performance of a successful team is measured in terms of technical success according to agreed-upon
project objectives (including quality levels), performance on project schedule (finished on time), and performance
on budget (finished within financial constraints). High-performance teams are characterized by these task-oriented
and results-oriented outcomes.
The evaluation of a team’s effectiveness may include indicators such as:

• Improvements in skills that allow individuals to perform assignments more effectively,

• Improvements in competencies that help the team perform better as a team,
• Reduced staff turnover rate, and
• Increased team cohesiveness where team members share information and experiences openly and help
each other to improve the overall project performance.

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