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9 - PROJECT HUMAN RESOURCE MANAGEMENT
As a result of conducting an evaluation of the team’s overall performance, the project management team
can identify the specific training, coaching, mentoring, assistance, or changes required to improve the team’s
performance. This should also include identification of the appropriate or required resources necessary to achieve
and implement the improvements identified in the assessment. These resources and recommendations for team
improvement should be well documented and forwarded to the relevant parties.
9.3.3.2 Enterprise Environmental Factors updates
The enterprise environmental factors that may be updated as a result of the Develop Project Team process
include, but are not limited to, personnel administration, employee training records, and skill assessments.
9.4 Manage Project team
9
Manage Project Team is the process of tracking team member performance, providing feedback, resolving
issues, and managing team changes to optimize project performance. The key benefit of this process is that it
influences team behavior, manages conflict, resolves issues, and appraises team member performance. The inputs,
tools and techniques, and outputs of this process are depicted in Figure 9-11. Figure 9-12 depicts the data flow
diagram of the process.
Inputs Tools & Techniques Outputs
.1 Human resource .1 Observation and .1 Change requests
management plan conversation .2 Project management plan
.2 Project staff assignments .2 Project performance updates
.3 Team performance appraisals .3 Project documents
assessments .3 Conflict management updates
.4 Issue log .4 Interpersonal skills .4 Enterprise environmental
.5 Work performance factors updates
reports .5 Organizational process
.6 Organizational process assets updates
assets
Figure 9-11. Manage Project team: Inputs, tools & techniques, and outputs
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©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Fifth Edition 279
Licensed To: Jorge Diego Fuentes Sanchez PMI MemberID: 2399412
This copy is a PMI Member benefit, not for distribution, sale, or reproduction.
