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               6     CHAPTER 1 THE ROLE OF STATISTICS IN ENGINEERING


                                    3.  Production maintains the two temperatures as closely as possible to desired targets or
                                        set points. Because the temperatures change so little, it may be difficult to assess their
                                        real impact on acetone concentration.
                                    4.  Within the narrow ranges that they do vary, the condensate temperature tends to in-
                                        crease with the reboil temperature. Consequently, the effects of these two process
                                        variables on acetone concentration may be difficult to separate.

                                 As you can see, a retrospective study may involve a lot of data, but that data may contain
                                 relatively little useful information about the problem. Furthermore, some of the relevant
                                 data may be missing, there may be transcription or recording errors resulting in outliers
                                 (or unusual values), or data on other important factors may not have been collected and
                                 archived. In the distillation column, for example, the specific concentrations of butyl alco-
                                 hol and acetone in the input feed stream are a very important factor, but they are not
                                 archived because the concentrations are too hard to obtain on a routine basis. As a result of
                                 these types of issues, statistical analysis of historical data sometimes identify interesting
                                 phenomena, but solid and reliable explanations of these phenomena are often difficult to
                                 obtain.



               1-2.3  Observational Study

                                 In an observational study, the engineer observes the process or population, disturbing it as lit-
                                 tle as possible, and records the quantities of interest. Because these studies are usually con-
                                 ducted for a relatively short time period, sometimes variables that are not routinely measured
                                 can be included. In the distillation column, the engineer would design a form to record the two
                                 temperatures and the reflux rate when acetone concentration measurements are made. It may
                                 even be possible to measure the input feed stream concentrations so that the impact of this fac-
                                 tor could be studied. Generally, an observational study tends to solve problems 1 and 2 above
                                 and goes a long way toward obtaining accurate and reliable data. However, observational
                                 studies may not help resolve problems 3 and 4.


               1-2.4  Designed Experiments


                                 In a designed experiment the engineer makes deliberate or purposeful changes in the control-
                                 lable variables of the system or process, observes the resulting system output data, and then
                                 makes an inference or decision about which variables are responsible for the observed changes
                                 in output performance. The nylon connector example in Section 1-1 illustrates a designed ex-
                                 periment; that is, a deliberate change was made in the wall thickness of the connector with the
                                 objective of discovering whether or not a greater pull-off force could be obtained. Designed
                                 experiments play a very important role in engineering design and development and in the
                                 improvement of manufacturing processes. Generally, when products and processes are designed
                                 and developed with designed experiments, they enjoy better performance, higher reliability, and
                                 lower overall costs. Designed experiments also play a crucial role in reducing the lead time for
                                 engineering design and development activities.
                                    For example, consider the problem involving the choice of wall thickness for the
                                 nylon connector. This is a simple illustration of a designed experiment. The engineer chose
                                 two wall thicknesses for the connector and performed a series of tests to obtain pull-off
                                 force measurements at each wall thickness. In this simple comparative experiment, the
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