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               10     CHAPTER 1 THE ROLE OF STATISTICS IN ENGINEERING


                                   16
                                                          Process mean shift
                                   14                       is detected.
                                   12

                                   10
                                 y
                                    8

                                    6
               Figure 1-11  Process
               mean shift is detected  4
               at observation number                                                 Without adjustment
               57, and one adjustment  2                                             With adjustment
               (a decrease of two
                                    0
               units) reduces the    1    11     21    31    41     51    61    71     81    91
               deviations from target.                        Observation number



                                 two units) is applied to the mean after the shift is detected (at observation number 57). Note
                                 that this adjustment decreases the deviations from target.
                                    The question of when to apply adjustments (and by what amounts) begins with an under-
                                 standing of the types of variation that affect a process. A control chart is an invaluable way
                                 to examine the variability in time-oriented data. Figure 1-12 presents a control chart for the
                                 concentration data from Fig. 1-8. The center line on the control chart is just the average of the
                                 concentration measurements for the first 20 samples (x   91.5 g l ) when the process is sta-
                                 ble. The upper control limit and the lower control limit are a pair of statistically derived lim-
                                 its that reflect the inherent or natural variability in the process. These limits are located three
                                 standard deviations of the concentration values above and below the center line. If the process
                                 is operating as it should, without any external sources of variability present in the system, the
                                 concentration measurements should fluctuate randomly around the center line, and almost all
                                 of them should fall between the control limits.
                                    In the control chart of Fig. 1-12, the visual frame of reference provided by the center line
                                 and the control limits indicates that some upset or disturbance has affected the process around
                                 sample 20 because all of the following observations are below the center line and two of them




                                   100
                                       Upper control limit = 100.5
                                  Acetone concentration  90         x = 91.50








               Figure 1-12  A          Lower control limit = 82.54  1
                                   80                                    1
               control chart for the
               chemical process        0    5    10    15     20    25    30
               concentration data.               Observation number (hour)
   19   20   21   22   23   24   25   26   27   28   29