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Aligning IT with Business


                                        Aligning information systems and business goals is fundamental      Authors Weill and Vitale propose another interesting way to
                                        to the success of an enterprise. Chief executives officers ask their   explore IT alignment. They pair categories of IT infrastructure service
                                        chief information officers (CIOs), Do we have the right IT? How do   with business models. Weill and Vitale propose aligning business
                                        we know? How can we best align our business with our technology   models with application infrastructure, communications manage-
                                        systems?                                          ment, data management, IT management, security, IT architecture,
                                           Information technology research and advisory firm Gartner   channel management, IT research and development, and IT training
                                        highlights this issue in a report called “Getting the Right IT: Using   and education.
                                        Business Models.” Gartner asserts that the Business Model Canvas       On the opposite page we’ve brought these elements together in
                                        is a powerful tool that helps CIOs quickly grasp how a business   a graphic to help you pose some fundamental questions regarding
                                        works without getting bogged down in operational details. Gartner   business and IT alignment.
                                        recommends that CIOs use the Business Model Canvas to align IT
                                        and key business processes. This helps them align business and IT
                                        decisions without diving too deeply into tactical issues.
                                           We find it useful to pair the Canvas with an Enterprise Archi-
           272                          tecture approach. Many of the various Enterprise Architecture
                                        concepts describe the enterprise from three perspectives: the busi-
                                        ness perspective, the applications perspective, and the technology
                                        perspective. We recommend using the Canvas to guide the business
                                        perspective, then align the business with the applications and tech-
                                        nology perspectives.
                                           In the application perspective, you describe the portfolio of
                                        applications that leverage aspects of your business model (e.g.
                                        recommendation systems, supply chain management applications,
                                        etc.) and you describe all the business model’s information require-
                                        ments (e.g. customer profiles, warehousing, etc.). In the technology
                                        perspective you describe the technology infrastructure that drives
                                        your business model (e.g. server farms, data storage systems, etc.).












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