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Chapter 4
                           “reasonable” inventory levels (neither too high nor two low). This process requires
                           judgment and experience.
                               A sales and operations plan is developed from a sales forecast, and it determines how
                           Manufacturing can efficiently produce enough goods to meet projected sales. In Fitter’s
                           case, there is no way to make this determination, because Fitter does not produce a
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                           formal estimate of sales. If Fitter had an ERP system, the calculation would be done as
                           described here.
                               We know that Fitter can produce 200 bars per minute, so we can estimate the
                           production capacity required by the sales forecast. Figure 4-5 shows Fitter’s sales and
                           operations plan for the first six months of the year.


                            Sales and operations planning  Dec.  Jan.  Feb.  March   April  May    June
                            1)  Sales forecast                  5906   5998   6061   6318   6476   7128
                            2)  Production plan                 5906   5998   6061   6318   6650   6950
                            3)  Inventory                 100    100    100    100    100    274     96
                            4)  Working days                      21     20     23     21     21     22
                            5)  Capacity (shipping cases)       6999   6666   7666   6999   6999   7333
                            6)  Utilization                      84%    90%    79%    90%    95%   95%
                            7)  NRG-A (cases)  70.0%            4134   4199   4243   4423   4655   4865
                            8)  NRG-B (cases)  30.0%            1772   1799   1818   1895   1995   2085
                           Source Line: Course Technology/Cengage Learning.
                           FIGURE 4-5  Fitter’s sales and operations plan for January through June

                               The first line in Figure 4-5 is the sales forecast, which is the output of the sales
                           forecasting process shown in Figure 4-3. The next line is the production plan, which the
                           production planner develops—in a trial-and-error fashion—by observing the effect of
                           different production quantities on the lines in the spreadsheet that calculate inventory
                           levels and capacity utilization (the amount of plant capacity that is being consumed).
                               The third line, inventory, calculates what the inventory should be based on the
                           previous periods inventory, sales forecast, and production plan. The plan in this example
                           assumes an inventory of 100 cases as of the end of December. Adding production of 5,906
                           cases to this inventory and subtracting the forecast sales of 5,906 cases will leave an
                           inventory of 100 cases at the end of January, if things go according to plan. The
                           production planner has developed a plan that maintains a minimum planned inventory of
                           approximately 100 cases. This inventory, called safety stock, is planned so if sales demand
                           exceeds the forecast by no more than 100 cases, sales can be met without altering the
                           production plan. Notice that in May, the production plan is greater than the May sales
                           forecast and the inventory is 274. Why? Because the planner wants to build up inventory
                           to handle the increased demand in June, which results from the normal seasonal increase
                           in snack bar sales and additional demand from the planned promotional activities.
                               The fourth line shows the number of working days in a given month, an input based
                           on the company calendar. Using the number of working days in a month, the available
                           capacity each month is calculated in terms of the number of shipping cases:
                                  •   200 bars per minute × 60 minutes per hour × 8 hours per day = 96,000
                                      bars per day
                                  •   96,000 bars per day ÷ 24 bars per box ÷ 12 boxes per case = 333.3 cases
                                      per day



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