Page 59 - Crucial Conversations
P. 59

START WITH HEART  41


       "How can  I have a candid conversation with my husband
       about being more dependable and avoid creating bad feel­
       ings or wasting our time?"
       It's interesting to watch what happens when people are pre­
     sented  with  and  questions  after  being  stuck  with  Sucker's
     Choices.  Their  faces  become  reflective,  their  eyes  open  wider,
     and they begin to think. With surprising regularity ,  when people
     are asked: "Is it possible that there's a way to accomplish both?"
     they acknowledge that there very well may be.

     Is there a way to tell your peer your real concerns and not insult
       or offend him?
     Is  there  a  way  to  talk  to  your  neighbors  about  their  annoying
       behavior and not come across as self-righteous or demanding?

     Is  there  a  way  to  talk  with  your  loved  one  about  how  you're
       spending money and not get into an argument?


     IS THIS REAllY  POSSIBLE?
     Some people find  this whole line of thinking comically unrealis­
     tic.  From  their  point  of  view,  Sucker's  Choices  aren't  false
     dichotomies; they're merely a reflection of an unfortunate reality .

       "You  can't  say something to the boss about our upcoming
       move.  It'll cost you your job."

       T o   these people we say: Remember Kevin? He, and almost every
     other opinion leader we've ever studied, has what it takes to speak
     up and maintain respect. Maybe you don't know what Kevin did or
     what you need to do-but don't deny the existence of Kevin or peo­
     ple  i ke him. There is a third set of options out there that allows you
        l
     tu  add meaning to the pool and build on the relationship.
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