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Six Sigma and Lean Fundamentals  47


           TABLE 2.2  Commonly Used Flowchart Symbols

                 Symbol           Name           Activity Represented
                                            Identifies the beginning or end of a
                                 Boundary
                                (start/end)  process. “Start” or “End” can be
                                            written inside
                                            Identifies an activity or task in the
                                            process that changes input.
                               Activity or task
                                            Usually, the name of activity is
                                            written inside.

                               Movement or  Indicates movements of outputs
                               transportation  between locations

                                            Identifies that the flow has stopped
                                            in order to evaluate the quality of
                                Inspection
                                            the output or to obtain an approval
                                            to proceed
                                            Identifies when something must
                                  Delay     wait or is placed in temporary
                                            storage

                                            Identifies when an output is in
                                 Storage
                                            storage waiting for a customer

                                            Identifies a decision or branch
                                 Decision
                                            point in the process


                                            Identifies when the output of an
                                Document
                                            activity is recorded


                                            Identifies when the output of an
                                 Database
                                            activity is electronically stored

                                            Indicates that an output from this
                                Connector   flowchart will be input to another
                                            flow chart

                                            Indicates the sequence and
                                            direction of flow within the process
                                  Arrow
                                            and usually transfer an output of
                                            one activity to the next activity
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