Page 323 - Design for Six Sigma for Service (Six SIGMA Operational Methods)
P. 323
35 6 10 2 20 10 2 6 15 7 26 10 15 3 5 40 20 15 15 40 23 3 24 13 1 35 21 15 4 10 1 24 29 10 27 3 14 10 27 15 6 3 22 29 10 15 38 20 27 6 3 5 17 16 3 10 5 2 35 13 25 3 10 23 40 13 4 13 2 35 10 24 23 12 3 24 13 7
8. Production time
2 26 29 40 26 35 1 7 27 34 3 5 29 35 2 5 35 40 23 1 12 15 23 29 5 13 15 25 3 10 5 8 1 24 29 10 27 3 14 26 10 1 3 25 12 26 1 37 25 2 28 5 2 30 35 17 8 25 5 35 31 2 17 24 2 35 24 10 13 5 2 13 10 26 29 12 3 35 5
7. Production cost
23 29 35 4 13 5 26 35 1 7 27 34 3 5 6 20 35 2 24 35 10 3 13 11 5 6 17 40 33 10 26 15 25 3 10 5 8 1 35 21 15 4 10 6 27 35 22 12 37 3 25 17 35 12 13 7 13 22 6 35 15 35 13 22 35 5 13 22 15 16 3 2 24 6 10 25 3 33
capability/means
6. Production spec/
3 13 24 33 38 25 13 26 35 10 1 15 25 35 1 40 6 29 15 14 17 25 5 6 17 40 33 10 26 15 23 29 5 13 15 40 23 3 24 13 7 5 3 37 10 28 40 6 29 13 31 30 6 35 15 13 14 2 33 3 15 10 5 2 35 10 12 5 35 13 40 3 9 28 40 6 15 29
5. R&D interface
Appendix B: Business Contradiction Matrix (Mann 2004)
3 9 24 23 36 11 27 9 34 16 37 1 29 10 40 11 6 29 15 14 17 25 24 35 10 3 13 11 5 35 40 23 1 12 5 40 20 15 11 23 39 7 9 33 7 3 17 23 24 5 35 13 26 6 1 11 2 34 1 2 11 38 15 13 22 25 9 35 26 13 22 25 9 35 26
4. R&D risk
21 38 35 23 15 26 34 1 10 3 1 29 10 40 11 15 25 35 1 40 5 6 20 35 2 5 29 35 2 7 26 10 15 3 6 15 7 37 13 9 25 23 35 29 2 13 11 6 23 19 18 2 5 13 23 25 10 25 7 2 23 7 29 2 24 37 11 7 40 38 24 2
3. R&D time
2 4 15 38 26 34 1 10 3 27 9 34 16 37 13 26 35 10 1 5 2 27 1 26 35 1 7 27 34 3 10 2 6 15 6 7 23 26 13 15 35 10 25 24 23 6 11 28 10 5 35 10 19 35 22 11 13 2 16 10 38 13
2. R&D cost
2 4 15 38 21 38 35 23 15 3 9 24 23 36 11 3 13 24 33 38 25 23 29 35 4 13 5 2 26 29 40 35 6 10 2 20 3 5 10 2 23 12 5 7 37 1 4 6 2 35 25 3 15 6 1 5 13 21 35 2 39 11 39 30 31 11 26 2 5 13
1. R&D spec/capability/means
What is deteriorated ?
What should be Improved? 1. R&D spec/capability/means 2. R&D cost 3. R&D time 4. R&D risk 5. R&D interface 6. Production spec/capability/means 7. Production cost 8. Production time 9. Production risk 10. Production interface 11. Supply spec/capability/mea
290