Page 325 - Design for Six Sigma for Service (Six SIGMA Operational Methods)
P. 325

36 11 2 35 27       interface  16. Support spec/capability/  27 6 1 10  6 10 3 35 20  6 1 26 37 15  6 1 3 35 21 12  35 23 1 24  1 35 10 29 27  1 35 10 38 29   25 13  13 35 2 15 24  23 11 40 2 32   29  11 23 35 1 29   17  35 24 5 13 27   17  25 10 29 19 4  1 35 6 24 25  10



                        11 26 2 5 13 15. Supply interface  10 38 13  11 7 40 38 24 2  3513 22 25 9   26  28 40 6 15 29  10 25 3 33  12 3 35 5 10 7  23 12 3 24 13 7  5 10 40 2 4 25  33 5 2 26 10  6 30 15 40 12 2  1 28 6 38 4  5 19 3 15 10 18  5 10 25 37 2 14   38




                        11 39 30 31 14. Supply risk  11 13 2 16  23 7 29 2 24 37  13 22 25 9 35   26  5 35 13 40 3 9  15 16 3 2 24 6  2 13 10 26 29  3 10 23 40 13 4 13 2 35 10 24  5 26 35 2 25  5 35 6 13 17 10 23 33 5 26 2  7 8 11 10 24 12   25  27 3 19 24 8  10 29 15 13 2 3  5 19 3 15 10 18 5 1


                        21  35  2   39 13. Supply time  10 19 35 22  10 25 7 2  1 2 11 38 15  5 2 35 10 12  35 5 13 22  2 35 24 10 13 5  13 22 25 1 10  24  35 1 13 2 24  3 24 38 10 19  10 29 15 13 2 3




                        15 6 1 5 13 12. Supply cost  10 5 35  5 13 23 25  1 11 2 34  2 33 3 15 10  15 35 13 22  5 35 31 2 17   24  5 2 35 13 25  5 35 23 25 2  5 30 10 15 2   12  7 35 19 1 10   29  3 24 38 10 19  27 3 19 24 8  1 28 6 38 4



                        6 2 35 25 3 11. Supply spec/capability/means  23 6 11 28  11 6 23 19 18   2  5 35 13 26 6  6 35 15 13 14  7 13 22 6 35  5 2 30 35 17 8   25  5 17 16 3 1 0  5 25 3 35 2 10  6 2 3 7 40 10  7 35 19 1 10   29  35 1 13 2 24  7 8 11 10 24   12 25  6 30 15 40 12   2



                        5 7 37 1 4 10. Production interface  15 35 10 25   24  25 23 35 29 2   13  7 3 17 23 24  28 40 6 29 13   31 30  3 25 17 35 12   13  26 1 37 25 2   28  10 15 38 20   27 6 3  5 6 23 20 7 10   25  6 2 37 40 10  5 30 10 15 2   12  5 35 6 13 17   10 24  23 33 5 26 2   33 5 2 2


                        3 5 10 2 23 12 9. Production risk  6 7 23 26 13  6 15 7 37 13 9  11 23 39 7 9   33  7 5 3 37 10  6 27 35 22 12   37  26 10 1 3 25   12  10 27 15 6 3   22 29  5 6 23 20 7 10   25  5 25 3 35 2 10  5 35 23  25 2  13 22 25 1 10  5 26 35 2 25  5 10 40 2 4 25




                   What is deteriorated ?

                     What should be Improved?  1. R&D spec/capability/means  2. R&D cost  3. R&D time  4. R&D risk  5. R&D interface  6. Production spec/capability/means  7. Production cost  8. Production time  9. Production risk  10. Production interface  11. Supply spec/capability/means  12. S
















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