Page 324 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

6 2 35 25 3 interface 16. Support spec/capability/ 15. Supply interface 14. Supply risk 13. Supply time 12. Supply cost 11. Supply spec/capability/means 36 11 2 35 27 11 26 2 5 13 11 39 30 31 21 35 2 39 15 6 1 5 13 27 6 1 10 10 38 13 11 13 2 16 10 19 35

5 7 37 1 4 10. Production interface 15 35 10 25 24 25 23 35 29 2 13 7 3 17 23 24 28 40 6 29 13 31 30 3 25 17 35 12 13 26 1 37 25 2 28 10 15 38 20 27 6 3 5 6 23 20 7 10 25 6 2 37 40 10 5 30 10 15 2 12 5 35 6 13 17 10 24 23 33 5 26 2 33 5 2 2

3 5 10 2 23 12 9. Production risk 6 7 23 26 13 6 15 7 37 13 9 11 23 39 7 9 33 7 5 3 37 10 6 27 35 22 12 37 26 10 1 3 25 12 10 27 15 6 3 22 29 5 6 23 20 7 10 25 5 25 3 35 2 10 5 35 23 25 2 13 22 25 1 10 5 26 35 2 25 5 10 40 2 4 25

What is deteriorated ?

What should be Improved? 1. R&D spec/capability/means 2. R&D cost 3. R&D time 4. R&D risk 5. R&D interface 6. Production spec/capability/means 7. Production cost 8. Production time 9. Production risk 10. Production interface 11. Supply spec/capability/means 12. S

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