Page 337 - Design for Six Sigma for Service (Six SIGMA Operational Methods)
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25 26 1 10 12 1 35 2 29 10 10 15 2 30 29 12 10 35 7 9 19 1 11 1 40 13 22 23 10 40 29 30 28 26 11 13 25 2 24 37 1 39 40 9 31 35 24 30 18 33 35 40 27 39 2 32 35 30 25 13 19 3 35 30 14 34 2 19 10 2 22 35 17 19 26 24 11 28 32 37 25 24 29 35 11 24 1
31. Stability
11 35 24 19 2 25 35 24 10 2 25 31 19 2 24 10 40 25 8 10 11 39 1 24 35 10 8 2 24 6 21 13 2 10 12 24 25 2 28 35 10 24 31 3 4 6 7 13 36 11 25 30 2 35 28 11 25 12 8 37 35 10 5 14 12 13 35 17 40 30 3 15 19 16 1 10 2 24 4 19 11 24 35 2 40 25 29
30. Tension/stress
11 13 2 35 25 15 25 19 28 37 28 25 37 15 3 1 4 10 15 1 34 37 25 15 10 30 29 25 2 7 37 6 4 19 2 7 25 19 1 40 37 25 1 19 37 10 3 15 2 22 25 9 28 26 25 3 15 22 10 23 13 25 5 10 12 24 28 3 25 15 1 28 37 3 25 19 1 28 37 3 26 11 24 35 2 40 25 11 28
29. Control complexity
13 35 1 2 9 35 1 25 2 17 28 15 17 32 37 13 35 4 2 37 28 17 29 37 10 4 13 25 1 2 19 10 4 10 25 13 40 2 1 25 4 37 6 18 22 19 29 40 35 15 10 25 3 15 22 10 23 13 26 27 32 9 12 24 17 15 29 28 5 37 6 35 25 25 19 1 28 37 3 26 1 10 2 24 4 19 2 22 35 17 19
28. System complexity
35 13 8 24 29 17 35 15 1 3 2 3 30 40 29 17 1 30 40 17 14 15 29 30 17 14 18 1 40 17 16 14 15 1 15 10 2 13 29 3 4 25 6 37 40 15 19 35 11 22 32 31 3 1 29 15 10 24 15 34 1 16 29 36 19 15 29 28 5 37 6 35 25 25 15 1 28 37 3 17 40 30 3 15 19 16
27. Adaptability/versatility
27 17 40 3 8 25 1 12 26 10 15 5 25 13 2 10 2 3 25 10 16 5 7 5 6 20 26 2 31 28 27 35 40 1 30 27 25 4 10 22 13 6 19 25 1 19 29 35 18 2 25 28 39 15 10 1 15 13 34 31 16 15 34 1 16 29 36 19 26 27 32 9 12 24 17 25 5 10 12 24 28 3 10 5 14 12 13
26. Convenience
2 35 40 24 26 39 2 24 35 22 13 31 10 35 15 29 3 1 19 25 3 4 35 15 19 25 13 22 10 17 38 10 6 5 35 24 10 21 22 29 19 1 28 4 35 7 24 35 3 24 4 13 31 15 1 15 13 34 31 16 3 1 29 15 10 24 25 3 15 22 10 23 13 25 3 15 22 10 23 13 11 25 1
factors
25. System-generated harmful
What is deteriorated ?
What should be Improved? 16. Support spec/capability/means 17. Support cost 18. Support time 19. Support risk 20. Support interface 21. Customer revenue/demand/feedback 22. Amount of information 23. Communication flow 24. Harmful factors affecting system 25. System-g
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