Page 332 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

interface
16. Support spec/capability/
15. Supply interface
14. Supply risk
13. Supply time
12. Supply cost
11 23 35 1 29 10 31 24 35 3 1 35 6 24 25 25 10 29 19 4 35 24 5 13 27 17 17 2 25 10 35 15 5 10 26 1 13 25 19 10 5 27 2 25 27 10 2 27 5 35 25 10 23 11 2 6 26 2 22 25 15 3 32 29 30 2 25 5 32 2 27 10 5 25 27 2 13 35 10 10 27 30 35 2 23 11 26 2 7 5 13 22 10 35 4 6
means
11. Supply spec/capability/
23 11 40 2 32 29 23 10 3 13 22 23 13 10 1 2 10 14 2 25 29 40 33 6 10 26 2 7 5 10 40 4 2 25 2 37 4 13 37 25 2 28 3 37 32 25 10 3 26 35 28 10 24 3 26 35 29 24 5 19 28 32 2 10 29 1 17 40 38 10 18 28 2 35 18 28 19 15 40 2 25 3 40 19 1 24 11 25 1
10. Production interface
13 35 2 15 24 3 35 19 24 24 14 13 35 2 7 5 3 10 25 5 35 33 7 25 10 13 22 7 13 24 39 5 25 3 37 32 28 13 25 38 3 26 10 13 35 2 26 34 25 25 10 39 24 29 3 26 6 11 35 2 40 38 30 35 29 25 2 26 5 29 35 30 12 25 40 2 37 25 9 24 39 7 19 9 1 37 3 19
9. Production risk
What is deteriorated ?

What should be Improved? 16. Support spec/capability/means 17. Support cost 18. Support time 19. Support risk 20. Support interface 21. Customer revenue/demand/feedback 22. Amount of information 23. Communication flow 24. Harmful factors affecting system 25. System-ge

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