Page 336 - Design for Six Sigma for Service (Six SIGMA Operational Methods)

31. Stability
30. Tension/stress
29. Control complexity
28. System complexity
27. Adaptability/versatility
27 17 40 3 8 25 26 1 10 12 11 35 24 19 2 11 13 2 35 25 13 35 1 2 9 35 13 8 24 29 25 1 35 2 29 10 35 24 10 2 25 15 25 19 28 37 35 1 25 2 17 17 35 15 1 3 2 25 1 12 26 10 31 19 15 10 15 2 30 29 2 24 10 40 25 8 28 25 37 15 3 1 28 15 17 32 37 3 30 40 29 17 5 25 13 2
26. Convenience
2 35 40 24 26 39 2 24 35 22 13 31 10 35 15 29 3 1 19 25 3 4 35 15 19 25 13 22 10 17 38 10 6 5 35 24 10 21 22 29 19 1 28 4 35 7 24 35 3 24 4 13 31 15 1 15 13 34 31 16 3 1 29 15 10 24 25 3 15 22 10 23 13 25 3 15 22 10 23 13 11 25 1
factors
25. System-generated harmful

What is deteriorated ?

What should be Improved? 16. Support spec/capability/means 17. Support cost 18. Support time 19. Support risk 20. Support interface 21. Customer revenue/demand/feedback 22. Amount of information 23. Communication flow 24. Harmful factors affecting system 25. System-g

297