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                               1                   Introduction


                  Part











                                                   Part 1 introduces e-business and e-commerce and their relevance to
                                                   businesses and consumers. It clarifies e-business terms and
                                                   concepts such as online business, revenue and technology models by
                                                   reviewing alternative applications through activities and case studies.



                                     1               Introduction to e-business and e-commerce p. 3

                                                       The impact of the electronic communications on traditional
                                                       businesses
                                                       What is the difference between e-commerce and e-business?
                                                       E-business opportunities
                                                       Business adoption of digital technologies for e-commerce and
                                                       e-business
                                                       E-business risks and barriers to business adoption
                                                       Management responses to e-commerce and e-business



                                     2               E-commerce fundamentals p. 51


                                                       The e-commerce             Focus on …
                                                       environment                  Auction business models
                                                       Location of trading in the    Internet start-up companies
                                                       marketplace                  – the ‘dot-coms’
                                                       Business models for
                                                       e-commerce



                                     3               E-business infrastructure p. 103


                                                       Internet technology          The future of the Internet
                                                       Web technology               infrastructure
                                                       Internet-access software   Focus on …
                                                       applications                 Internet governance
                                                       How does it work?            Web services, SaaS and
                                                       Internet standards           service-oriented architecture
                                                       Managing e-business          (SOA)
                                                       infrastructure               Mobile commerce
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