Page 64 - Effective communication Skills by Dale King
P. 64

relationships are only created when we listen to each other. If there isn’t any

               communication in the relationship, it could be that neither person is listening.
               Each  party  might  be  trying  to  prove  they  are  right  or  they  might  be
               “listening” when doing other things. You can’t listen to someone if you are
               doing other things.

               There are some common mistakes that people make when listening:


                        1.  Thinking  or  daydreaming  about  other  things  while  others  are
                             talking. Things as simple as thinking about your grocery list.

                        2.  Thinking about what you should say next.


                        3.  Judging what others are saying
                        4.  Listening while having a certain outcome or goal in mind.


               Active listening is a lot more than talking. It’s an art that requires true interest
               in another, a curiosity instead of anticipation. Active listening can involve:


                        1.  Involvement that is nonverbal – you show your attention.

                        2.  Paying attention to whoever is speaking and not what is going on
                             in your head.

                        3.  Not judging.

                        4.  Being fine with silence.


               To bring communication back to the relationship, try this exercise: The first
               person is allowed to talk ten minutes about their day. The second person will
               actively  listen  with  true  interest.  The  second  person  can  ask  questions  to
               clarify but shouldn’t interrupt completely.

               If a silence happens, that is perfectly okay. Just take this time to relax.

               After  the  ten  minutes  are  up,  the  second  person  is  allowed  to  talk  for  ten

               minutes, too. The same listening rules apply to the first person. You will soon
               see that ten minutes is an extremely long time to sit and listen.

               You  might  be  amazed  at  the  number  of  things  you  can  learn  about  one
               another and how this simple exercise could add value to your communication
               and relationship. Something as simple as doing this exercise just once each
               week is a great way to practice active listening.
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