Page 155 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian

Chapter 14:

Rapport, the Art of Excellent

Communication

D o you want to know the key to effective

communication? Would you like to learn how to

establish the subtle thread of understanding with

other people quickly? Thanks to good rapport, you will be able

to create an atmosphere of trust, cooperation and mutual

understanding which will make the people with whom you
communicate familiar, safe and at ease. Knowledge which you

will now acquire will give you the ability to evoke in your

interlocutors the impression that you both “transmit on the

same wavelength.” The truth is, we like people who are

similar to us, enabling us to trust them the most.

Think for a moment. Who do you most like to spend your
time with? Do these people have similar views, beliefs and

interests who speak and behave in a similar way to you? Of

course, this is not a rule, but this is who you usually feel the

best with.

Not only is the ability to quickly establish such a deep

connection and understanding crucial in interpersonal

relations, but also in business, therapy or sales. In this chapter

I will explain to you exactly what the “rapport” thing is and

how to create that bridge to a better understanding in order to

make others feel comfortable with us, to make them trust us

and also open up a little bit more. Thanks to this, you give