Page 74 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian

not show disapproval in the form of moralizing, such

as “Not bad, but when I was your age…,” or, “But I

would do it differently and more efficiently,” etc.

5. Try to notice your interlocutor’s subtle emotional
reactions (you have to actually look at them when

you talk) to know if your utterances are overly

expanded or not.

6. Remember that you have the same right to express
yourself as everyone else. If you feel overwhelmed,

don’t stop yourself from telling people who talk too

much that you disapprove of this.

7. Instead of comforting with cheesy clichés, just learn
to show interest and approval to your interlocutor.

8. Work on your concentration (e.g. by applying regular

meditation and relaxation techniques), and endeavor

to understand other people’s real intentions.

9. If possible, communicate face to face. Nowadays, we

have a plague of Facebook and e-mail quarrels,

serious arguments and even break-ups. When you

don’t see who you’re talking to, you can’t recognize
their emotions. Written communication is also often

dishonest: people accuse somebody of something or

offend them and read the answer whenever they want

to (or never), not giving the other person a chance for

a direct reaction. Poor and weak…but unfortunately

more and more common. It’s so easy to hide beneath
your computer screen, but it’s hard to say these

things face to face.