Page 75 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian

There is a saying, “Everybody wants to grow, but nobody

wants to change.” When it comes to communication abilities,

it is worth the effort to open oneself for such a change.

The oldest public opinion research institute in the world,

Gallup Institute, conducted a very interesting survey. It
concerned the most irritating and nerve-wracking speaking

habits. Below, I would like to show you the results the

research gained, from the least irritating to the most irritating

factor:

Place 11. Speaking with a foreign accent

Place 10. Too high-pitched tone, squeaky voice

Place 9. Grammar mistakes or incorrect pronunciation of

words

Place 8. Rapid talking

Place 7. Groaning, nasal speaking voice

Place 6. The use of fillers like “eeeer,” “uhmm,” “you know”

(It’s a common illness; people are usually just afraid to take a

pause and allow themselves to be totally silent for a while,

which is a lot better than constant “uuhmmm”-ing and “you
know”-ing.)

Place 5. Colorless, bland and monotonous speaking manner or

voice

Place 4. Very loud talking

Place 3. Muttering or overly quiet talking

Place 2. Swearing or frequent usage of extremely explicit

vocabulary

Place 1. Interrupting when someone else is talking