Page 80 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 80

not  practice  self-discipline  in  conversation,  your  mind  will

                       wander in a hundred different directions. In  other words,  by

                       learning  to  listen  well,  you  actually  develop  your  own

                       character and your own personality.


                         Three-Second Look

                         This  one  is  actually  a  useful  addition  to  the  “stop  for  a

                       moment” fix, which you can use in many different situations.

                       When you suspect that someone is not telling you the entire

                       truth, hiding something or stretching the facts, you need to just

                       stop  talking.  After  they  finish  their  sentence,  look  them
                       directly and deeply into the eyes, for three seconds non-stop,

                       completely  silent.  You  can  also  tilt  your  head  a  little  bit

                       forward.  Since  we  are  programmed  and  conditioned  to  deal

                       with this kind of pressurized situation rather badly and lying

                       can  be  very  difficult,  it  usually  ends  in  your  interlocutor

                       breaking down and telling you the truth, giving more details,
                       etc. It can be also used when dealing with difficult people, for

                       example, when you don’t want to answer their nosy questions.
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