Page 80 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 80
not practice self-discipline in conversation, your mind will
wander in a hundred different directions. In other words, by
learning to listen well, you actually develop your own
character and your own personality.
Three-Second Look
This one is actually a useful addition to the “stop for a
moment” fix, which you can use in many different situations.
When you suspect that someone is not telling you the entire
truth, hiding something or stretching the facts, you need to just
stop talking. After they finish their sentence, look them
directly and deeply into the eyes, for three seconds non-stop,
completely silent. You can also tilt your head a little bit
forward. Since we are programmed and conditioned to deal
with this kind of pressurized situation rather badly and lying
can be very difficult, it usually ends in your interlocutor
breaking down and telling you the truth, giving more details,
etc. It can be also used when dealing with difficult people, for
example, when you don’t want to answer their nosy questions.