Page 78 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 78
Chapter 7:
Five Most Basic and Crucial
Conversational Fixes
L et me now expand a little bit on what we learned in
the previous chapter and tell you about the five most
conversational
powerful
and
easy-to-apply
improvements you need to start using.
Stop for a Moment
One of the most basic and crucial things to do, which most
people aren’t doing in conversations, is to PAUSE before
replying. A short pause (2-5 seconds) after a person stops
talking is a very smart and savvy thing to do. When you pause,
you accomplish three goals at the same time.
First of all, you avoid the risk of interrupting if the person is
just taking a breath before continuing. The second benefit is
that you show the other person that you’re taking careful
consideration by not jumping in with your own comments at
the earliest opportunity. The last benefit is that you actually
hear the other person better. The words will soak into a deeper
level of your mind and you will understand what they are
really saying with greater clarity. By pausing, you mark
yourself as a great person to talk to.
Ask for Clarification
Another tactic you can utilize in order to greatly improve
your communication skills is to ask for clarification. Never