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162                 Chapter 6

                                   Teambuilding
                                   Sometimes a group needs something out of the ordinary to help it develop or improve
               Teambuilding        its cohesiveness. Teambuilding refers to any planned program of activities designed to
               A set of planned    enhance teamwork, increase cohesiveness, or improve a group’s performance in some
               activities designed to   way: improving decision making, handling conflict, increasing creativity, improving
               increase teamwork,   communication skills, and many other group throughput processes. Often, teambuild-
               cohesiveness, or    ing activities occur during retreats that take groups out of their normal settings and
               other aspects of    encourage them to focus on the teambuilding topic.
               group performance.     The best teambuilding programs are tailored to meet the unique needs of each
                                   specific group. Tony DiCicco, coach of the U.S. women’s soccer team, customized a
                                                             90
                                   program especially for the team.  He discovered that women respond well to chal-
                                   lenges but poorly to chastisement. So, for example, he showed them videos “catching
                                   them being good” rather than replays of mistakes. The Cleveland Cavaliers’ puzzle
                                   was another example of an activity tailored for a specific group. Other common
                                     strategies are used in teambuilding sessions (see Table 6.4).
                                      Teambuilding activities can be effective and lasting. A recent analysis of 20 team-
                                   building studies confirmed that teambuilding improves team outcomes, particularly
                                                                                                  91
                                   goal setting, interpersonal relationships, problem solving, and role clarification.  Of
                                   these, focusing on goal setting and role clarification had the largest effect, with large
                                   teams particularly benefited. Another study of the effects of a specific three-day
                                   retreat for department leaders found that team improvements still held three years
                                   later. 92



               TABLE 6.4
               Guidelines for       A teambuilding session may be planned by a group’s leader (see Chapter 8), one
                 teambuilding       of the members, a subgroup within the group, or an outside consultant or facilitator.
               sessions             The following are suggestions for teambuilding planners. 93
                                    1.  Define the purpose of the teambuilding activity.  The observation and
                                      evaluation tools in Chapter 12 can help you pinpoint key areas to address that
                                      meet the needs of the group.
                                    2.  Take the group out of its usual setting for the teambuilding activities.  This
                                      will enhance concentration on the teambuilding activities and decrease
                                      distractions.
                                    3.  Teambuilding sessions must be planned with clear objectives  to give the
                                      process focus, yet flexible enough to allow adaptation to the teambuilding
                                      process as it unfolds.
                                    4.  Help the group members appreciate the strength in their own diversity.
                                      Often, group members who work with each other day in and day out can lose
                                      sight of the fact that their differences can be beneficial to the group rather than
                                      frustrating.
                                    5.  Stay tuned to the importance of blending work and meaningful ritual.  The
                                      richness of a group’s culture is reflected in its rituals, celebrations, and other
                                      symbolic activities that serve to coordinate a strong identity.












          gal37018_ch06_135_168.indd   162                                                              3/28/18   12:36 PM
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