Page 244 - Global Project Management Handbook

LESSONS LEARNED: REBUILDING IRAQ IN 2004 12-5

Outcomes

Security Economic development Democracy/ freedoms

“Our goal is to give the Iraqis a country based on democracy, freedom, individual
rights of men and women, a free market system; an Iraq that will live in peace with
its neighbors and with the world community.” Colin Powell, March 2004

FIGURE 12.2 The three pillars of nation building.

Capacity Building

Part of Public Law 108-106 required that the CPA implement a capacity-building program.
The goal of capacity building is to ensure that Iraqis will have the capability not only to
operate and maintain the facilities but also to ensure that appropriate systems and policies
are in place at both the national and local levels to allow for the continued effective and
efficient operations of the rebuilt and newly built infrastructure. Table 12.3 presents the
five-level model that was used to define and design the capacity-building program.
A brief example follows to clarify what each level of the capacity-building model
means. Suppose that in a given city in Iraq there was a municipal water utility. Further
suppose that the utility had two facilities: a water-purification plant and an administra-
tion building. Below is an explanation of the activities that would need to occur at

each level of capacity building so that the water utility would operate effectively.
● Level 1. For a municipal water utility to exist, there would need to be a national
policy directive stating that water utilities are to be owned and operated by cities as

TABLE 12.3 Capacity-Building Model

Level Title Functions
1 Enabling environment Iraq policy, strategy, program direction
2 Legal, regulatory, and policy Drivers (e.g., regulations, oversite functions,
frameworks national, governate/state, and municipal roles)
3 Organizational coordination Liaison and coordination of stakeholders
4 Organizational development Institutional development such as missions, business
systems/processes, HR, and organizational structures
5 Training and skills transfer Training and skill transfer