Page 401 - Global Project Management Handbook
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47 40 62 57 51 60 51 K
Process results from the case study in two companies Internal processes Project management Engineering Procurement / logistics Assembly / supervision Initial operation / training Pilot operation Partner / intern. resources Partner relationships Supplier relationships Project management resources S
K
K
Project portfolio costs Project portfolio results Project portfolio budget Project portfolio risk Project portfolio net sales Strategic goals Learning and developing Lessons learned from projects Building up competences Multi-role deployment of team members Continuous improvement
Finance Employee satisfaction
K K Additional perspective from EFQM-Model for POO’s PPSC––the extended model of balanced score card.
Customer Customer satisfaction Customer loyality Market share in project business Image as POO Customer extraction Society Relationship to society Relationship to government agencies Environmental compatibility Relationship to residents FIGURE 19.4a
19-11
