Page 225 - Great Communication Secrets of Great Leaders

Notes_Baldoni_141496-7 5/22/03 12:39 PM Page 203
NOTES
11
Shelly Lazarus, “The Boss: A Job and Life Intertwined,” New York Times, May 23,
2001.
12
Patricia Kitchen, “Engagement Ring to Brass Ring,” Newsday, May 2, 2002.
13
Ibid.
14
Gerry Khermouch, “Shelly Lazarus: Guru of Growth,” Business Week, Spring
2001. 203
15 Ibid.
16
Christine Canabou, “Shelly Lazarus,” Fast Company, April 2002.
17
Conor Dignam, “Stormy Reign for Queen of the Blue-Chip Brands,” Times (Lon-
don), Mar. 13, 2002.
18
Canabou, “Shelly Lazarus.”
19 Ibid.
20
Dignam, “Stormy Reign.”
21
Lazarus, “The Boss.”
22 Ibid.
23
Thomas J. Neff and James M. Citrin, Lessons from the Top: The Search for Amer-
ica’s Best Business Leaders (New York: Currency/Doubleday, 1999), p. 226.
24
Ibid., pp. 226–227.
25
Dignam, “Stormy Reign.”
26 Neff and Citrin, Lessons from the Top, p. 225.
27
Ibid., pp. 225–226.
28
Ibid., p. 225.
Quotes not footnoted are from an interview with the author.
CHAPTER 5: LEADING WITH E-COMMUNICATIONS
1 Rosabeth Moss Kanter, E-Volve!! Succeeding in the Digital Culture of Tomorrow
(Boston: Harvard Business School Press, 2001), p. 7.
2 Carol Hymowitz and Matt Murray, “Management-Boss Talk: Raises and Praises or
Out the Door,” Wall Street Journal, June 21, 1999.
3 Kanter, E-Volve! pp. 27–29.
4
Deborah Fallows, “Email at Work: Few Feel Overwhelmed and Most Are Pleased
with the Way Email Helps Them Do Their Jobs,” Pew Internet & American Life
Project, Dec. 8, 2002, www.pewinternet.org.
5
Jack Beatty, The World According to Peter Drucker (New York: Free Press, 1998), p. 3.
6 Ibid., pp. 49–68.
7
Ibid., pp. 56–60.