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8
9
Stuart Cranier and Gary Hamel, The Ultimate Business Library: 50 Business Books
that Made Management (Oxford: Capstone Publishing, 1997), pp. 75–81.
10
Peter Drucker, “Managing Oneself,” Harvard Business Review, March-April 1999;
and Beatty, World According to Drucker, p. 30.
11 Ibid., pp. 184–185. GREAT COMMUNICATION SECRETS OF GREAT LEADERS
Peter Drucker, Landmarks of Tomorrow: A Report on the “Post-Modern” World,
1959, pp. 141–142, and Peter Drucker, The Frontiers of Management, p. 227, quoted
in Beatty, World According to Drucker, p. 14.
12 Beatty, World According to Drucker, pp. 25–26.
13
Drucker, “Managing Oneself.”
14
Peter Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper
Business, 1973, 1974), pp. 481–493.
15
Peter Drucker, Concept of the Corporation, (1945), p. 132, quoted in John Mick-
lethwaite and Adrian Wooldridge, The Witch Doctors: Making Sense of the Manage-
ment Gurus (New York: Times Books, 1996), p. 77.
CHAPTER 6: STRUCTURING THE STAND-UP
LEADERSHIP PRESENTATION
1
Andrea A. Lunsford and John J. Ruskiewicz, Everything’s an Argument
(Boston/New York: Bedford/St. Martin’s, 1997), pp. 72–73.
2
Ibid., pp. 84–85.
3 Ibid., p. 83.
4
Ibid., pp. 81–96.
5
Peter Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper
Business, 1973, 1974), p. 487.
6
Robert B. Cialdini, Influence: Science and Practice, 4th ed. (Boston: Allyn &
Bacon, 2001), pp. 19ff, 55ff, 98ff, 143ff, 178ff, 203ff.
7
Ibid., p. 20.
8 Ibid., p. 53.
9
Ibid., pp. 99–100.
10
Ibid., p. 176.
11 Ibid., pp. 200–201. Cialdini notes that while participants in the Milgram experi-
ment thought that they were administering ever higher electric shocks, in fact they
were not. The actor feigned pain in response to the seemingly higher voltages (pp.
180–181).
12 Cialdini, Influence, p. 205.