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NOTES
PROLOGUE
1 Adapted from Ken Burns, “The Civil War,” Public Television Viewers and PBS,
produced by Florentine Films in association with WETA, Washington, D.C., 1990,
as well as “Surrender at Appomattox, 1865,” Eyewitness—History through the Eyes
of Those Who Lived It, www.ibiscom.com, 1997. [References listed on website:
Clarence Buel and Robert U. Johnson, Battles and Leaders of the Civil War Vol. IV
(1888, reprinted ed. 1982; Ulysses S. Grant Memoirs and Selected Letters, Vol. I
(1885, reprinted ed. 1990); James M. McPherson Battle Cry of Freedom: The Civil
War Era, 1988.]
2 Jay Winik, April 1865: The Month that Saved America (New York: Perennial,
2002), pp. 311–323 (bugle quote, p. 314).
3
Ram Charan and Geoffrey Colvin, “Why CEOs Fail,” Fortune, June 21, 1999.
4
Ram Charan and Jerry Useem, “Why Companies Fail,” Fortune, May 27, 2002.
5
Robert Dallek, Hail to the Chief: The Making and Unmaking of American Presi-
dents (New York: Hyperion, 1996), p. xx.

CHAPTER 1:WHAT IS LEADERSHIP COMMUNICATIONS?
1
Peter Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper
Business, 1973, 1974).
2
Winston Churchill, The Second World War, vol. 1, The Gathering Storm (New York:
Houghton-Mifflin 1948), quoted in Geoffrey Best, Churchill: A Study in Greatness
(London and New York: Hambledon & London, 2001), pp. 165–166.
3 Geoffrey Best, Churchill: A Study in Greatness (London and New York: Hamble-
don & London, 2001), p. 187.
4 Ibid., pp. 197–199.
5
Eliot A. Cohen, Supreme Command: Soldiers, Statesmen and Leadership in
Wartime (New York: Free Press, 2002), p. 124.
6
Winston Churchill, “First Speech as Prime Minister,” Complete Speeches of Win-
ston Churchill, www.winstonchurchill.org/blood.htm.
7
Ibid.
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