Page 571 - Handbooks of Applied Linguistics Communication Competence Language and Communication Problems Practical Solutions

Index 549

– schools 310, 313 Hausendorf, Heiko 422
– socio-cultural identity 429–31, 432 Hay, Jennifer 154
Gibbs, Stephen 342, 343 Hazen, Kirk 453
Giddens, Anthony 417, 434 health professional–patient communi-
Giles, Howard et al. 56, 70 cation 243–9
Gire, James T. 109 – cultural differences and medical anthro-
Girnth, Heiko 373 pology 245–6
globalization 323, 324, 334, 344, 433–4; – difference as “cultural” 244–5
see also intimate relationships – interpreter-mediated consultations
Goffman, Erving 18, 31, 51, 111, 173–7, 221–2, 247–8
178, 192, 243, 420 – linguistically and culturally diverse
Graham, Elizabeth E. et al. 154 societies 247–8
Gramsci, Antonio 397 – in the majority language 248–9
gratuitous concurrence 291–2, 293–5 – PLEDGE project 249–55
Graumann, Carl Friedrich 366, 369–71, healthcare sector 239, 243–57
372 – “backstage” work 243, 255
Gregersen, Hal B. 492 – health professional–patient communi-
Griggs, Lewis 505–6 cation 243–9
Gross, James J. 89, 90 – oral assessment and discrimination
group solidarity 160, 161–2 256
Gudykunst, William B. et al. 1, 2, 60, 78, – PLEDGE project 249–55
278, 493, 494, 496–7, 506 Heller, Monica 307
Gumperz, John J. 14, 130, 131, 143 n6, Helmolt, Katharina von 132, 499
177, 249, 285, 374, 402 Herder, Johann Gottfried 396–7
Gunter, Barrie 326–7 Heslin, Richard 507–8
Günthner, Susanne 113–14, 134, 178 Hester, Stephen 427
Gutt, Ernst-August 35 Heuler, Martina 202
Heydon, Georgina 455, 456
Hillmann, Karl-Heinz 416
Hirsh, Paul J. 331
H
Hobsbawm, Eric J. 305
Habermas, Jürgen 416 Hochschild, Arlie 89–90
habitat 205, 206 Hoffman, Ludger 400
habitus 3, 176 Hofstede, Geert 87, 88, 107, 109, 192,
Haffner, Linda 223, 226–7 264, 265, 268–9, 277–8, 500
Hagemann, Katja 493 Holmes, Janet 112–13, 154, 155, 161,
Haider, Jörg 385–8 164, 446–7, 455, 456
Hall, Edward T. 59, 69, 264, 265, 267, 277 Honda, Atsuko 114–15, 114–15t
Hall, Mildred Reed 267 Housley, William 427
Hall, Stuart 329–30, 425 Hubbert, Kimberley N. et al. 60
Halliday, Michael A. K. 31 Hughes, Donna M. et al. 345, 347
Hammer, Mitchell et al. 100, 111–12, 469, Hüllen, Werner 203
493, 508 humility 159–60
Hampden-Turner, Charles 32, 264 humour in multicultural workplaces 124,
Hanks, William F. 18, 129, 142 153–67
Harré, Rom 425 – communities of practice 132, 156–7
Harvey, Paul A. S. 333 – complaints 157–9
Hasan, Ruqaiya 31 – expletives and abuse 161–2, 163, 164