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246   Improving Machinery Reliability


                     Certifiable training costs per employee
                     Maintenance-related downtime

                      To assure accurate comparisons, it is extremely important that measurements be
                    calculated in the same manner from consistent data. Calculations also must be clear-
                    ly understood  for meaningful  comparisons.  For example, the exact elements  that
                    generate “cost of goods sold” or “total production cost” vary from business to busi-
                    ness and must be calculated consistently for an accurate comparison.
                      Another example is in the use of the number of service maintenance employees.
                    The appropriateness of  this  measure  depends on the level  of  facility  automation.
                    More maintenance workers  may be required to support the automated  operation,
                    although fewer direct labor employees may be needed. The formulas for calculating
                    the suggested maintenance measurements are shown in Table 4-1.
                      No one measurement can paint the entire picture of an operation. These suggested
                    strategic level maintenance measures attempt to cover all the major maintenance ele-
                    ments: human resources; materials; machinery, facilities, and production equipment;
                    and the maintenance processes.


                                                 Table 4-1
                             Formulas for Calculating Strategic Level Measurements
                            Measurement                          Formula
                    Maintenance costs as percent of cost of   Maintenance costs
                      goods sold                            Cost of  goods sold  x 100

                    Maintenance costs as a percent of machinery   Service maintenance costs
                     and equipment replacement value   Machinery and equipment replacement value  x 100

                    Number of service maintenance employees as   Number of  service maintenance employees
                     a percent of direct labor employees   Number of  direct labor employees   X 100

                    Spare parts inventory as a percent of machin-   Spare parts inventory value
                     ery and equipment replacement value   Machinery and equipment replacement value  X 100

                    Spare parts inventory turns       Value of spare parts issued in past 12 months
                                                   Average spare parts inventory value for past 12 months
                    Routine scheduled maintenance hours as a   Routine scheduled maintenance hours
                      percent of total maintenance hours   Total maintenance hours   x 100
                    Certifiable training costs per employee   Certified training costs
                                                      Total number of service maintenance employees
                    Maintenance-related downtime as a percent   Maintenance - related downtime
                     of total downtime                        Total downtime   x 100
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