Page 280 - Improving Machinery Reliability
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Maintenance and Benchmarking Reliability   251

                     The message is that management practices are widely divergent. They represent
                   some very different approaches to managing resource consumption in a competitive
                   environment. Those in the high-cost group may find it hard to remain viable.

                   Cost vs. Availability. A concern closely related to maintenance cost is the impact of
                   maintenance activities on availability of  processing facilities. Figure 4-5 charts the
                   performance of eleven U.S. refineries that recorded the greatest increase in costs dur-
                   ing  1986-1992.  Note that  accompanying the rise in costs was a major decline in
                   mechanical reliability. Nine refineries with the greatest improvement in mechanical
                   reliability  are represented  in Figure 4-6. They climbed dramatically  from average
                   into the best quartile of mechanical reliability. So it seems that, at least in refining,
                   improved mechanical reliability isn’t related to the amount of maintenance effort.

                   Maintenance Spending. About  35% of  the average  U.S.  refinery  maintenance
                   budget  is for higher-profit  processes  as shown  in Figure 4-7. All  other types  of
                   processes  combined  account for 35%. Utilities,  marine, and offsites consume the
                   remainder of the budget at 30%. These statistics raise a question of the primary focal
                   point of the maintenance budget. Figure 4-8 provides the answer. Fifty-four percent
                   off  the average refiner’s budget is earmarked for equipment repair and programmed
                   replacement, while energy conservation, environment and safety, and other require-
                   ments consume 38% of the budget. Reliability improvement programs account for a
                   mere 8% of the expenditure.
                     Analysis of high-cost and low-cost segments of the industry reveals a wide variation
                   in performance and trend data. The performance gap is getting wider. These differ-
                   ences are not related to age, size, or location as it would be tempting to believe. Fur-
                   thermore, our benchmarking organization, Solomon Associates, has not observed dif-
                   ferences in craft competence between the high- and low-cost performers. The reason



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                                 1986        1988        1990        1992
                    Figure 4-5. US. maintenance results, eleven refineries that had largest cost increases,
                    1986-1 992.
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