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failed judgment by senior managers, 153- Federal Managers Financial Integrity Act global reach, in e-commerce, 405, 407
154 (1982), 163 global supply chain, 378-379
information rights, 162-169, 170-171 feedback, 46 Global System for Mobile Communication. See
in information society, 159-183 fiber optic cable, 287 GSM
intellectual property rights, 156, 169, 172- field, 241, 242 global value chains, 15-19-15-22
174, 184 file, 241, 242 globalization
Internet and, 153 file sharing, 90 challenges and opportunities, 38, 41, 62
monitoring employee Internet activity, illegal, 173-174 global culture, 15-5-15-6
296-297 file-sharing services, 173 particularism, 15-7
privacy and freedom, 162-169, 170-171, File Transfer Protocol. See FTP Third World countries, 15-6
184 finance and accounting, business processes, 74 transborder data flow, 15-7
quality of life, 156, 176-183 financial performance, as benefit of See also international information systems
responsibility, 159 collaboration, 91 Gmail (Google), 94, 167, 210, 416
system quality, 156, 176 financial services Golden Rule, 161
in technology, 156-159 credit scoring, 498 Google, 36, 41, 42, 117, 123, 126-127, 128, 140,
See also privacy investment workstations, 462 165, 167, 168, 170, 173, 177, 200, 207, 210,
ethical "no free lunch" rule, 161 m-commerce, 433 224, 236, 300, 301, 302, 303, 305, 318, 334,
ethical principles, 161, 184 privacy legislation, 164 412, 413, 418, 419, 433, 434, 443, 468, 471,
ethics records retention, 339 491
defined, 155 fingerprint technology, 346 Google +, 36, 416, 420, 425, 428, 433, 444
ethical analysis, 160 FIP. See Fair Information Practices Google +1, 303, 420
ethical principles, 161 Firefox (Mozilla), 169, 219 Google AdMob platform, 434
in information society, 155-183 firewalls, 347-348, 357 Google AdSense, 167, 418
professional codes of conduct, 161 Firewire Surfboards Custom Board Design Google AdWord, 418
Europe system, 460 Google Android operating system, 173, 205,
cell phone standards, 307 "first movers", 117 207, 225, 318, 319, 328
imports and exports, 38 FishVille (online game), 513 Google Android phones, 53, 170, 174, 210, 307,
spamming regulation, 181 Flame (malware), 336 330
European Commission Directive on Data Flash (plug-in), 220 Google Apps, 210, 215, 225, 416
Protection, 165 Flash cookies, 166-167 Google Apps/Google Sites, 93, 94
European legislation flattened organizations, 120-121 Google Calendar, 94
computer crime, 333 FlexNet (Apriso), 15-1 Google Chrome, 207, 220
consumer privacy, 165 folksonomies, 456 Google Docs, 94
personal data privacy, 190 Ford Immersive Virtual Environment, 461 Google DoubleClick, 157-158, 166, 167, 168,
privacy, 163, 165 forecasting (data analysis), 259 418, 422, 423
spamming regulation, 181 foreign key, 247 Google Drive, 94
transborder data flow, 15-7 formal control tools, 575 Google Gmail, 94, 167, 210, 416
European Union Data Protection Directive formal planning tools, 575 Google MapReduce, 255
(1998), 15-7 forward chaining, 465 Google Maps, 225, 319
evidence-based learning, 480 4G networks, 307, 314 Google Places, 443
evil twins, 333 Foursquare (software), 129, 171 Google Product Search, 304
Exadata (Oracle), 256 fourth-generation languages, 539-540 Google Reader, 220
Exalytics (Oracle), 256 franchising, 15-9-15-10, 15-11, 15-25 Google Search, 167
Excel (Microsoft), 95, 502, 540, 15-18 free/freemium revenue model, 419 Google Sites, 94, 416
exchanges, 431 Freedom of Information Act (1966), 163 Google Talk, 94, 294
executive-support systems (ESS), 82, 101, 496, FTP (File Transfer Protocol), 294 Google video chat tools, 93
505, 509 Fusion (Oracle), 388 GPOs. See global process owners
expert systems, 452, 454, 462, 463-466, 475 fuzzy logic, 454, 463, 467-468, 475 GPS. See global positioning services
explicit knowledge, 450, 455 Gramm-Leach-Bliley Act (1999), 164, 339, 357
Explorer 10 (Microsoft), 152, 168 G graphics language, 540
Expression (Microsoft), 437 Galaxy POS (Gateway), 494 green computing (green IT), 216, 217-218, 230
Expression Studio (Microsoft), 209 games and entertainment, as m-commerce, 434 grid computing, 211
Extensible Markup Language. See XML Gantt chart, 575, 576 group decision-support systems (GDSS), 505,
external integration tools, 575 Gateway Galaxy POS, 494 507-508, 509
extranets, 51, 87, 101 GDSS. See group decision-support systems Grum botnet, 331
general controls, 340, 341, 357 GSM (Global System for Mobile
F genetic algorithms, 454, 463, 472-473, 475 Communication), 307, 314
Facebook, 36, 89, 97, 165, 167, 171, 188-190, geoadvertising, 432, 433
210, 234, 263, 296, 297, 303, 305, 381, 389, geographic information systems (GIS), 499 H
402, 413, 416, 418, 420, 425, 427, 433, 434, geoinformation services, 432, 433 hackers, 323, 324, 327, 328, 329, 330, 331, 333,
512-514, 548 geosocial services, 432, 433 338, 357
FaceTime (Apple), 93 Gigabit Ethernet, 286 Hadoop (Apache), 208, 255-256, 261
facial recognition technology, 189, 303, 346 GIS. See geographic information systems Hadoop Distributed File System (HDFS), 255
facilities management services, IT global business drivers, 15-4, 15-5 Hadoop MapReduce, 255
infrastructure, 196 global business strategies, 15-9-15-10 HANA. See High Performance Analytics
Fair Information Practices (FIP), 163-164 global culture, 15-5-15-6 Appliance
FarmVille (online game), 512 global information systems. See international handheld computers, 277
"fast followers", 117 information systems handheld devices. See mobile handheld devices
fault-tolerant computer systems, 351, 357 global markets, 15-6 hardware, 207
feasibility study, 528 global positioning services (GPS), 432-433 controls, 341
global process owners (GPOs), 517 defined, 51
MIS13_Index global.indd I629 1/17/2013 2:34:22 PM

