Page 96 - Perfect Phrases for Motivating and Rewarding

■ “Listen in online for customer comments, industry trends, and
innovative ideas.”
■ “Spend just ten to fifteen minutes a day listening in on what
people are saying. Listening is the best way to learn what
makes our customers happy.”
■ “Let’s have fun online, but we need to remain professional.
Please make your ‘handle’ your first initial, last name,
underscore, then our company name. This will also help
people identify you and know they’re dealing with a real
person.”
■ “Let’s take advantage of every opportunity offered by social
networking for lead sharing, enhanced client relations, and
even discovering new ways of doing business.”
■ “Read our Weekly Fun Facts—and please share them online!”
■ “Let’s keep people interested with questions and polls. Please
submit your ideas for industry-related questions and polls
or ones that will give us a better idea of what the public is
looking for.”
■ “We hope your online experience will spur new ideas and
insights. Come share them in our Innovation and Service
forums! Innovation comes from listening. If we listen to what
customers and potential customers are saying, we’ll not only
be able to offer better customer service, but we will know
more than ever before about what people are looking for,
what excites them, what frustrates them. Some comments
may even spark new ideas.”
■ “Thank you for participating, innovating, and playing a vital
role in our ongoing evolution!”

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