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222        Six SigMa  DemystifieD


                          •	 Reaction rules. What is the proper response to the alarms (audio or from a
                             control chart)? Who should be notified?

                        Interpretation

                        See example shown in Table T.4.




                 Design of experiments (DOe)


                        A designed experiment consists of planned trials, where factors are set to pre-
                        defined levels, and one or more response variables are measured. Design of
                        experiments (DOE) provides an understanding of the sources of variation con-
                        tributing to a process.

                        When to Use



                        Measure Stage
                          •	 To estimate the effect of various conditions or equipment on measure-
                             ment variation


                        Analyze Stage
                          •	 To determine the process drivers, the sources of variation in a process


                        Improve Stage

                          •	 To optimize a process (using response surface designs)


                        Methodology



                        Planning
                        In planning for a designed experiment, one should consider the following issues:

                          •  Why should an experiment be done?
                          •	 What responses should be measured? How will responses be measured?
                          •	 What factors and interactions will be investigated? What are suitable lev-
                             els for each?
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