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Six Sigma and Manufacturing Control Systems
                        3.4.1.3 Checksheets. A checksheet is a form used to identify, gather,
                        organize,  and  evaluate  data.  A  well-designed  checksheet  can  elimi-
                        nate  confusion,  enhance  accuracy,  and  reduce  time  needed  to  take
                        data.
                         There are two types of checksheets:
                        1. Recording check sheet. This is used for recording data on types of
                          defects. The types should be listed in categories, and a mark made
                          each time a defect is found in the sample. It is important not to col-
                          lect too many types of defects.                       95
                            It  is  difficult  to  properly  train  production  operators  to  distin-
                          guish between very similarly worded types of defects, even if pho-
                          tographs  and  other  methods  of  graphically  presenting  them  are
                          used. Count the total number of checks for each defect.
                        2. Location  check  sheet.  This  is  used  to  collect  the  location  of  the
                          defects, and list how often they occur. This technique is useful to
                          identify concentration of defects on a printed circuit board (PCB).
                         Other information should be included when available, such as date,
                        part number, lot number, supplier name, supplier date code, area lo-
                        cation,  etc.  Using  automatic  means  of  collecting  and  categorizing
                        data, such as bar code readers and scanners, can speed up the record-
                        ing of data. The defects data categories could be arranged in bar code
                        format so that an operator with a bar code wand could enter all the
                        data without writing down any information by hand.
                        3.4.1.4  Flowcharts. A flowchart is a picture of a process. It represents
                        a  step-by-step  sequence.  It  can  help  in  reaching  a  common  under-
                        standing of how the manufacturing process is run and can act as a
                        base for enhancing or changing the process. It can also be used as a
                        documentation and training tool for pointing out areas for data collec-
                        tion and control, and as the basis of brainstorming for enhancing and
                        troubleshooting  the  manufacturing  process.  Recently,  it  has  been
                        mostly replaced with process mapping. Figure 3.6 is flowchart repre-
                        sentation of control charts.
                         The flowcharting process consists of these steps:

                          Identify the first and last steps of the process.
                          Fill in each process step. Include any time the product is handled,
                          transferred, joined, or changed in form.
                          Show feedback loops such as rework paths; they indicate inefficien-
                          cy and possible low quality.
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