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Assessing the true costs and  benefits of  TPM  19


                    Table 2.2 Company-wide loss avoidance focus
                    Cost area      Typical causes of  hidden cost
                                     Availability       Performance       Quality

                    Material       W  Late receipt    H  Material         Manufacturing
                                     Preparation losses   characteristic/   imperfections
                                                        tolerance       W  Environmentall
                                                        weaknesses        customer usage
                                                        Planned waste     conditions
                    Transformation   Supply             Equipment idling   Process
                                     failure/penalties   Tooling designs   deterioration
                                     Disposal losses                    W  Human error
                    Equipment      H  Breakdown       W  Minor stops      Rework
                    operating        Set-up and       W  Reduced speed    Start-up losses
                                     adjustment         losses
                    Management     H  Lackof            Door-to-door losses   Logistics losses
                                     orders/resources   Non-added value   (not on time in full)
                                     Planned            activities        Equipment/
                                     shutdowns and                        product
                                     unused capacity                      management
                                                                          losses


                         an internal  rather  than  customer-focused  perspective  which  stifles
                         innovation;
                         individual rather than team-based motivation which discourages idea
                         sharing;
                         political rather than effective management where presentation and image
                         are as important as results.

                    This ignores the need for learning, assuming that one-off, quick-fix solutions
                    are possible and that they are easily implemented.
                       The key to challenging this assumption is a clear understanding of  how
                    manufacturing costs really behave. The loss model provides such a picture,
                    allowing management to make accurate predictions of the impact of strategic
                    options.
                       Following on from the theme presented in Chapter 1, the model recognizes
                    that  a reduction in equipment  loss is only part of  what TPM can deliver.
                    Management, material and transformation losses can be reduced, to transform
                    operations in a way  which touches all functions - making it an effective
                    integrator of  company-wide continuous improvement.
                       This opportunity will be missed with the simplistic cost-down focus or
                    traditional management thinking.



                    2.2  The  management challenge
                    Company-wide loss reduction provides the opportunity to:
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