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3



                     The top-down and bottom-up

                     realities of  TPM





                     The reality of  implementing TPM concerns two different dimensions: top-
                     down strategic direction and bottom-up delivery of improvement. A strength
                     of  TPM is its ability to align both dimensions under a common goal.
                       This chapter looks at how apparently different motives can be integrated
                     to  the benefit  of  all  stakeholders. This includes  shareholders,  licensing
                     authorities, environmentalists as well as employees at all levels.



                     3.1  Setting and quantifying the TPM vision
                     Increasing pressure to drive down costs and eliminate waste in all its forms
                     across the value/supply  chain means the continuous improvement of  our
                     assets - both physical and people-related - is no longer an option. This also
                     means that both the manufacturing and maintenance strategies, and their
                     delivery, must fit and reflect the company’s business drivers and strategy. It
                     is customers who ultimately drive our business, and we therefore need to
                     specify the necessary responses to satisfy and exceed these expectations by
                     adding quality, performance and reliability - in all that we do.
                       Our own consultancy operation aspires to help manufacturing and process
                     industry to realize its full potential in terms of customer service, cost, quality,
                     safety and morale through the powerful enabling tool of  TPM.
                       Determined world-class pacesetters will continue to use TPM as a key
                     enabling tool to ensure a sustainable and profitable future for 2000 and beyond.
                     TPM unlocks your installed productive capacity by unlocking the potential
                     of  your people, because Today People Matter!
                       The TPM loss model is a tool that predicts how costs will behave as a
                     result of continuous improvement. This provides a feedforward mechanism,
                     as opposed to ’feedback’, to help management identify potential gains and
                     direct priorities towards meeting and exceeding customer expectations.


                     What is a loss?
                     Each loss category is a legitimate top-down ’model’ of  a type of  shopfloor
                     problem, i.e. opportunity.
                       The use of loss categorization will  be familiar to those who analyse equipment
                     problems. For example, experience shows that for every breakdown there are
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