Page 284 - The Handbook for Quality Management a Complete Guide to Operational Excellence

270 C o n t i n u o u s I m p r o v e m e n t D e f i n e S t a g e 271

Figure 13.3 Sample project charter (Keller, 2011a).

green belt). As a member of management, the sponsor builds support for
the project in the managerial ranks of the organization. The sponsor’s
managerial position in the functional area that is the subject of the
improvement project helps to build awareness and support for the project
in the operational ranks, as well as to clear roadblocks that might inhibit
the timely progress of the project. When stakeholders are from different
functional areas, the sponsor may be the level above the functional area
management, so that resource allocation and departmental commitment
are achieved. To avoid having top levels of the organization sponsor too
many projects, co­sponsors from the top ranks of the affected functional
areas may also be used.

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