Page 432 - The Handbook for Quality Management a Complete Guide to Operational Excellence

418 A p p e n d i x D S i m u l a t e d C e r t i f i c a t i o n E x a m Q u e s t i o n s 419

13. The quality audit could be used to judge all of the following except:
a. a prospective vendor’s capability for meeting quality standards.
b. the adequacy of a current vendor’s system for controlling quality.
c. the application of a specification to a unique situation.
d. the adequacy of a company’s own system for controlling quality.

14. Audit inspectors should report to someone who is independent from:
a. middle management.
b. marketing.
c. inspection supervision.
d. production staff.

15. The term “quality audit” can refer to the appraisal of the quality
system of:
a. an entire plant or company.
b. one product.
c. one major quality activity.
d. any of the above

16. You would normally not include data from which of the following
investigations in quality auditing?
a. Examination of all items produced
b. Examination of customer needs and the adequacy of design
specifications in reflecting these needs
c. Examination of vendor product specifications and monitoring
procedures
d. Examination of customer quality complaints and adequacy of
corrective action

17. In order to be effective, the quality audit function should ideally be:
a. an independent organizational segment in the quality control
function.
b. an independent organizational segment in the production control
function.
c. an independent organizational segment in manufacturing operations
function.
d. all of the above

18. The following are reasons why an independent audit of actual practice
versus procedures should be performed periodically:
1. Pressures may force the supervisor to deviate from approved
procedures.
2. The supervisor may not have time for organized follow-up or
adherence to procedures.
3. Supervisors are not responsible for implementing procedures.

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