Page 434 - The Handbook for Quality Management a Complete Guide to Operational Excellence

420 A p p e n d i x D S i m u l a t e d C e r t i f i c a t i o n E x a m Q u e s t i o n s 421

c. Audit reporting
d. Follow-up of corrective action implementation

25. What item(s) should be included by management when establishing a
quality audit function within their organization?
a. Proper positioning of the audit function within the quality
organization
b. A planned audit approach, efficient and timely audit reporting, and
a method for obtaining effective corrective action
c. Selection of capable audit personnel
d. Management objectivity toward the quality program audit concept
e. All of the above

26. Which of the following best describes the “specific activity” type of
audit?
a. Customer-oriented sampling of finished goods
b. Evaluation for contractual compliance of quality system
c. Assessment or survey of potential vendor
d. An inspection performance audit
e. None of the above

27. Which of the following techniques would not be used in a quality
audit?
a. Select samples only from completed lots.
b. Examine samples from the viewpoint of a critical customer.
c. Audit only those items that have caused customer complaints.
d. Use audit information in future design planning.
e. Use economic and quality requirements to determine frequency of
audit.

28. During the pre-award survey at a potential key supplier, you discover
the existence of a quality control manual. This means:
a. that a quality system has been developed.
b. that a quality system has been implemented.
c. that the firm is quality conscious.
d. that the firm has a quality manager.
e. all of the above
29. Which of the following quality system provisions is of the least
concern when preparing an audit checklist for the upcoming branch
operation quality system audit?
a. Drawing and print control
b. Makeup of the MRB (material review board)
c. Engineering design change control
d. Control of special processes
e. Calibration of test equipment

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