Page 299 - How Great Leaders Build Abundant Organizations That Win

NOTES

15. Meraviglia, M., S. J. Grobe, S. Tabone, M. Wainwright, S. Shelton, H.
Miner, and C. Jordan (2009). “Creating a Positive Work Environment
Implementation of the Nurse-Friendly Hospital Criteria.” Journal of Nurs-
ing Administration, 39(2), 64–70.
16. TSL Education Ltd. (2009). Times Higher Education. Retrieved from
timeshighereducation.co.uk/hybrid.asp?typeCode=340&pubCode=1&nav
code=98142.

Chapter 7

1. Connecting actions and outcomes comes from classic work called expec-
tancy theory. In this theory, if an individual believes a task can be done
(expectancy), if the individual sees a high probability that doing the task
will result in a meaningful outcome (instrumentality), and if the outcome
is valuable (valence), then the individual will commit more discretion-
ary energy to the task. Vroom, V. (2005). “On the Origins of Expectancy
Theory,” in Smith, K., and M. Hitt. Great Minds in Management: The
Process of Theory Development. Oxford University Press, 239–58.
2. Business Week (2006). Smashing the clock: No schedules. No mandatory
meetings. Inside Best Buy’s radical reshaping of the workplace. Bloomberg
L.P.
3. There are a number of studies of antecedents of engagement and what
employees want: Magnuson, D., and L. Alexander (2008.) Work with Me:
A New Lens of Leading the Multigenerational Workforce,Personnel Deci-
sions International. Morgan, L. (2004). Corporate Leadership Council
(2004). Driving Performance and Retention Through Employee Engage-
ment. Holbeche, L., and N. Springett (2004). “In Search of Meaning at
Work” (report).
4. Kaye, B., and S. Jordan-Evans (2008). Love ’Em or Lose ’Em: Getting
Good People to Stay. San Francisco, CA: Berrett Koehler.
5. Simon, H. A. (1957). Models of Man: Social and Rational. New York,
NY: Wiley. Simon, H. A. (1978). “Rationality as a Process and Product
of Thought.” American Economic Review, 68, 1–16. Simon, H. A. (1983).
Reason in Human Affairs. Stanford, CA: Stanford University Press.

Chapter 8

1. Clark, T. R. (2008). Epic Change: How to Lead Change in the Global Age.
San Francisco, CA: Jossey-Bass.
2. Lawler, E., and C. Worley (2006). Built to Change: How to Achieve Sus-
tained Organizational Effectiveness. San Francisco, CA: Wiley.

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