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Contents
Relevant 55
Just Barely Sufficient 55
Worth Its Cost 55
• Ethics Guide: Ethics and Professional Responsibility 56

Q1-7 2026? 58
• Security Guide: Passwords and Password Etiquette 60
• Guide: Five-Component Careers 62
Case Study 1: zulily 67

2: CollaboraTIon InforMaTIon SySTeMS 71

Q2-1 What Are the Two Key Characteristics of Collaboration? 73
Importance of Effective Critical Feedback 74
Guidelines for Giving and Receiving Critical Feedback 74
Warning! 75

Q2-2 What Are Three Criteria for Successful Collaboration? 76
Successful Outcome 76
Growth in Team Capability 77
Meaningful and Satisfying Experience 77
Q2-3 What Are the Four Primary Purposes of Collaboration? 77

Becoming Informed 78
Making Decisions 78
Solving Problems 80
Managing Projects 80
Q2-4 What Are the Requirements for a Collaboration Information
System? 82
The Five Components of an IS for Collaboration 82
Primary Functions: Communication and Content Sharing 83
Q2-5 How Can You Use Collaboration Tools to Improve Team
Communication? 83

Q2-6 How Can You Use Collaboration Tools to Manage Shared
Content? 87
Shared Content with No Control 88
Shared Content with Version Management on Google Drive 89
• Ethics Guide: I Know What’s Better, Really 92
Shared Content with Version Control 94

Q2-7 How Can You Use Collaboration Tools to Manage Tasks? 96
Sharing a Task List on Google Drive 96
• So What? Augmented Collaboration 97
Sharing a Task List Using Microsoft SharePoint 98