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90    Cha pte r  Se v e n



                                                   Performance
                Function       Ref.    Level       Indicator           Comments
                Financial:     Fi36    1 (basic)   Volume of nonrevenue   Can be calculated from
                nonrevenue                         water as % of system   simple water balance
                water by volume                    input volume
                Financial:     Fi37    3 (detailed)  Value of nonrevenue   Allows different unit
                nonrevenue                         water as % of annual   costs for nonrevenue
                water by cost                      cost of running system  water components
                Inefficiency of   WR1  1 (basic)   Real losses as a % of   Unsuitable for
                use of water                       system input volume  assessing efficiency
                resources                                              of management of
                                                                       distribution systems
                Operational:   Op24    1 (basic)   gal/service line/d,   Best “traditional” basic
                real losses                        when system is      performance indicator
                                                   pressurized
                Operational:   Op25    3 (detailed)  Infrastructure leakage   Ratio of current annual
                real losses                        index               real losses to unavoidable
                                                                       annual real losses

               Source: Ref. 7.
               TABLE 7.4  IWA Recommended Performance Indicators for Nonrevenue Water and Water Losses


                        •  Level 2 (intermediate): Additional indicators, which provide a better insight than
                           the Level 1 indicators for users who need to go further in depth.
                        •  Level 3 (detailed): Indicators that provide the greatest amount of specific detail,
                           but are still relevant at the top management level.

                       Particular points to note from the Table 7.4 are as follows:
                        •  Fi36: Percentage of nonrevenue water is the basic financial PI.
                        •  Fi37: This detailed financial PI is a development of a 1996 recommendation of
                           the AWWA Leak Detection and Water Accountability Committee.
                        •  WR1: Real losses as percentage are unsuitable for assessing efficiency of
                           management of distribution systems for control of real losses, because of the
                           influence of consumption.
                        •  Op24: Gallons/service line/d is the most reliable of the traditional PIs for real
                           losses, for all systems with service line densities of > 32/mile.
                        •  To improve on Op24, take account of three key system-specific factors: Density of
                           service connections, location of customer meter relative to curbstop, average
                           operating pressure.

                    N OT E :
                    NOTE: By expressing Op 24 as “Gallons/service line/d/psi of pressure,” the influence of
                       pressure is included.
                        •  Op25: The infrastructure leakage index (ILI) is a measure of how well the system
                           is being managed for the control of real losses, at the current operating pressure.
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