Page 172 - Using the Enneagram System to Identify and Grow Your Leadership Strengths and Achieve Maximum Success

Become an Excellent Communicator 147

Twos when they are angry; the complimentary, supportive tone
then changes dramatically.

E-MAIL 1 Daniel sent this affirming e-mail to Carolina, a colleague
who had given him some positive information about a mutual
client.

That’s great! Thanks for letting me know.
Hope 2005 is a wonderful year for you.
Mexico was FABULOUS. I’m already plotting my next trip.
All the best,
Daniel

E-MAIL 2 Larry sent this angry e-mail to a group of 150 people
regarding an upcoming project team reunion. Larry was a mem-
ber of the planning committee for this event; Shirley and Marc
were the event co-chairs. This e-mail was sent in response to an
e-mail sent by committee member Joseph Spaulding to the
entire project team questioning the $75 per person cost for the
reunion.

Here’s a thought from left field, from someone who always
tries to make everyone happy:
Sure wish everyone who has NOT spent several hundred
hours planning venue alternatives, food and caterers,
refreshments, music, dance floor, entertainment, name tags,
correspondence, invitations, cost, budget, and a couple of
dozen other relatively important items would have JUST A
LITTLE RESPECT for Shirley, Marc, and two dozen or so
other people who HAVE spent the time, done the research,
and functioned as close to a democracy as possible in
coming to some conclusions. This process began in mid-
2004, not yesterday; no one was excluded from involvement,
participation, and opinion voicing. Joseph Spaulding’s opin-