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PRINCIPLES OF INVENTORY MANAGEMENT  407


                                      the company may well lose sales if demand is higher than expected as customers may
                                      not be prepared to wait until new stock arrives in the stores.
                                         A second role of inventory is to help organizations cope with seasonal or cyclical
                                      demand for items. Demand for many products follows such a pattern: sales of toys
                                      increase at Christmas; sales of the latest Xbox from Microsoft will follow a typical
                                      product life cycle; sales of garden products will increase in the Spring; sales of fuel
                                      will increase at holiday time as motorists go on holiday. The companies producing
                                      such products are unlikely to have the production capacity to meet maximum
                                      seasonal demand so they will need to schedule their production over the year in
                                      order to increase stocks of an item during periods of low demand and then, using
                                      this buffer stock, to meet demand when it exceeds production capacity. (We looked
                                      at how to do this in Chapters 2 and 4 where LP was used to determine an optimum
                                      production schedule over time.)
                                         A third role of inventory is to help organizations reduce, or manage, risk. An
                                      organization might anticipate a risk of disruption to its supplies of some item and
                                      may therefore decide to increase its buffer stocks now. For example, a high street
                                      retailer considers that one of its key suppliers may face the prospect of industrial
                                      action from its workforce so it increases its buffer stocks now in anticipation of
                                      such a situation. Alternatively, an organization might anticipate the risk of an
                                      imminent price increase for some product that it buys for its suppliers so increases
                                      buffer stocks now to minimize the future effect of this. An airline, for example,
                                      might anticipate a rise in the global price of aviation fuel, or even fuel shortages,
                                      in the near future because of increased military conflict in the Middle East so
                                      buys buffer stocks of fuel now. Similarly, a manufacturing company might keep
                                      buffer stocks of work-in-progress inventory as part of a multi-stage manufacturing
                                      process.
                                         A fourth important role of inventory is to take advantage of price discounts. A
                                      supplier may be willing to offer a large discount if we purchase in bulk, allowing us
                                      to pass low prices on to customers and increase market share and customer loyalty.

                                      Inventory Costs

                                      There are typically three critical costs involved in inventory management. The first
                                      of these, holding costs, refers to the costs associated with holding or carrying a
                                      given level of inventory. Effectively, the more stock you hold the bigger the holding
                                      cost incurred by the organization. Holding costs are made up of a mixture of other
                                      costs. The cost of financing the inventory is one of these. If the organization has
                                      borrowed the money to buy the stock it is holding then it will incur interest charges.
                                      If the organization uses its own money, there is an opportunity cost involved since,
                                      by definition, the money tied up in stock could have been invested elsewhere to
                                      generate income. So, in both cases there is a cost of capital incurred usually
                                      expressed as a percentage of the amount tied up in the stock cost. Other costs that
                                      contribute to the holding cost include storage costs (perhaps warehouse rent,
                                      heating/refrigeration, security, insurance); depreciation; obsolescence as stock
                      Calculating inventory  becomes out of date; product deterioration; pilferage. Holding costs are normally
                      costs accurately can be a  calculated in one of two ways. The first is to calculate the total holding costs
                      major task in many
                      organizations as the  incurred by the organization over a given period of time, normally a year, and
                      component costs may  then average these per unit of stock. This would be shown as, for example, E10 per
                      not be readily visible.  unit per year. Alternatively, the holding cost may be shown as a percentage of
                                      the value of the stock item – for example holding cost is 10 per cent of the stock
                                      value.
                                         The second type of cost involved in inventory management is ordering cost.
                                      Ordering costs are those costs involved in actually placing an order for more




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