Page 77 - Crucial Conversations

LEARN TO LOOK 59

T F 22. There are some people I'm rough on because, to be
honest, they need or deserve what I give them.
T F 23. I sometimes make absolute statements like "The
fact is . . . " or "It's obvious that . . . " to be sure I
get my point across.

T F 24. If others hesitate to share their views, I sincerely
invite them to say what's on their mind, no matter
what it is.

T F 25. At times I argue hard for my view-hoping to keep
others from bringing up opinions that would be a
waste of energy to discuss.
T F 26. Even when things get tense, I adapt quickly to
how others are responding to me and try a new
strategy .
T F 27. When I find that I'm at cross-purposes with some-
one, I often keep trying to win my way rather than
looking for common ground.

T F 28. When things don't go well, I'm more inclined to
see the mistakes others made than notice my own
role.
T F 29. After I share strong opinions, I go out of my way
to invite others to share their views, particularly
opposing ones.
T F 30. When others hesitate to share their views, I do
whatever I can to make it safe for them to speak
honestly.
T F 3 1 . Sometimes I have to discuss things I thought had
been settled because I don't keep track of what was
discussed before.