Page 71 - Effective communication Skills by Dale King
P. 71

Problem orientation: willing to find a solution

                             Description: truly wanting to understand


                        2.  Defensive


                             Strategy: being deceitful with hidden motives


                             Certainty: not willing to compromise

                             Neutrality: not having any concern

                             Superiority: thinking you are smarter and more powerful

                             Control: tries to manipulate

                             Evaluation: accuses and judges

               Defensive  climates  won’t  ever  give  a  good  basis  to  have  constructive
               conversation. This is why you have to be able to identify defensive patterns

               and change them into supportive ones. Before you speak, ask yourself if what
               you  were  beginning  to  say  might  cause  defensiveness  and  try  to  actively
               maintain or create a supportive tone to the conversation.


               Over Communication

               Sometimes we don’t communicate enough instead of too much. There is such
               a thing as too much of a good thing. Many couples are constantly in touch
               through social media all day long, even if they see each other each day while
               others don’t feel they have to.

               There  aren’t  any  rules  about  how  much  communication  will  be  healthy.  If
               you  find  something  that  works  for  you,  there  isn’t  any  reason  to  change
               things. What makes you want to connect with others? What motivates you to

               send a message or call someone? What do you want out of it?

               Positive psychology is about thriving. Try to find solutions instead of trying
               to figure out the problem. It’s human nature to want to connect with other
               people,  but  we  can’t  forget  about  connecting  with  ourselves.  Do  you
               communicate with yourself as much as you do with others? What types of
               conversations do you have with yourself? Is this inner voice your worst critic
               or your best friend?


               It is critical in intimate relationships to communicate in ways that feel right to
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